Your recommendation pays off.
You benefit from each license sold, as long as you have informed us before the customer is ordering.
You should have a general knowledge of YouWinLaw as described in:
to be able to answer general questions or make a demonstration for the interested person. Knowledge of a lawyers work is a large advantage.
Your Knowledge pays off.
We will contact you when customers or prospects in your area need help / support with network, installation, templates etc.
If you inform us about any intended purchases of YouWinLaw (before the customer orders with us), you will get a provision on the order.
You will offer and bill the customer directly for your support and service.
If any support requests arrives in our support system and the customer belongs to you, we will forward any messages to you. Eventually you will have direct access to the support system.
Today most support partners use remote access even for installing YouWinLaw in a network.
Our experience is that the customer normally extends his cooperation with the YouWinLaw support partner to hardware / software and other services.
Knowledge of remote access software with VPN if the customer wants to access his computer / network from outside.
YouWinLaw Professional Edition
For more than 5 users (on one database), we prefer that the free MS SQL Express Server is used (especially with slow or faulty networks). You should then be able to install, setup and maintain the SQL Express Server including backups.
The Contact for our customers.
We will inform you about leads in your defined area. You contact the prospect directly and make corresponding quote / offers including YouWinLaw software.
For test installations (also at the customer site), we will provide you with corresponding license codes.
When the customer accepts your offer, you order the corresponding license codes with us (you have all customer contact - we will not contact your customer directly).
If you have questions or you cc us on your e-mails with the prospect / customer, especially in the beginning, we will give you corresponding feedback (we have some experience here).
You can have direct access to our support system and can maintain support for your customers or you have your own system (any support requests from the YouWinLaw Software will then be sent directly to your firm).
You can have and organize your own support partner network.
To offer even more customizing for the customer and if your company has knowledge of application development (C#, C++, Visual Basic...) including MS SQL database access, then you have the possibility to create own YouWinLaw AddOn's.
YouWinLaw is using industry standards (Microsoft Windows, SQL Server, Word, Outlook, Excel, PowerPoint...)
The User Interface of the Personal and Workgroup Editions is identical to the Enterprise Edition, but the database layer of the Enterprise Edition is connecting directly to a SQL Server database with the SQL Server Native Client (instead of to an access database (.accdb) via ODBC as with the Personal / Workgroup Editions). One advantage is that any demos / testing can be done without installing MS SQL Server first.
YouWinLaw has customers with up to 250 users on one SQL Server! Most of the work is delegated to the SQL Server with Stored Procedures (real Client / Server) resulting in less network traffic.
Hierarchical view with unlimited number of Clients / Matters / Projects and Contacts / Addresses (works like Windows Explorer with unlimited levels with full support of Drag & Drop)
The Menu / Ribbon reflects the way of working and is specially tailored to the activities of a law firm. We prioritize the ease-of-use (user-friendly), especially in the design of the user interface.
YouWinLaw supports Windows Drag & Drop of documents / files (including E-Mails / Attachments from / to Outlook). Documents are normally stored on a file server in a shared folder.
Main YouWinLaw program is programmed in Visual C++. We use Microsoft Visual Studio 2013 and generate a native executable file (same as Microsoft Word, Excel etc.). For other modules and AddOn's we normally use C#.