Frequently Asked Questions

What People Are Saying...

General Questions:

  • Which Microsoft Office versions are supported?

    • Microsoft Office 2016 32-bit or 64-bit (on 32-bit or 64-bit Windows)
    • Microsoft Office 2013 32-bit or 64-bit (on 32-bit or 64-bit Windows)
    • Microsoft Office 2010 32-bit (on 32-bit or 64-bit Windows)

     

    To use the YouWinLaw "Document Automation" and automatically create documents and document versions, Microsoft Word (2016 or 2013) must be installed.

     

    To use the YouWinLaw "Send Documents with Email" function or drag and drop with emails and attachments, Microsoft Outlook (2016 or 2013) must be installed.

  • What operating systems does YouWinLaw run on?

    • Windows 10 (32-bit or 64-bit)
    • Windows 8 (32-bit or 64-bit)
    • Windows 7 (32-bit or 64-bit)

     

  • What is the difference between the different YouWinLaw Editions?

    YouWinLaw Starter, Personal and Workgroup Editions use a Microsoft Access database format (mdb) for their database (Access must not be installed). The Starter and Personal Edition is for one user, the Workgroup Edition for up to 5 users in a network.

     

    YouWinLaw Professional edition use a free Microsoft SQL-Server Express for the database server.

     

    YouWinLaw Enterprise Edition use a Microsoft SQL-Server for their database server. YouWinLaw is then a full client/server application, running at optimized speed and reduced network traffic (and delegating most of the work to the SQL Server).

  • Do I have to reinstall YouWinLaw after ordering?

    No, when you receive a valid license (registration keys), the Starter Edition will convert automatically into a full version of YouWinLaw and all your addresses / contacts and clients / matters will be preserved.

  • How can I get support?

    YouWinLaw Starter, Personal and Workgroup Edition customers have free support via Email for YouWinLaw issues.

     

    We offer the starter, personal and workgroup editions of YouWinLaw solely as internet downloads, and thus we handle all support and pre-sales inquiries via email. This allows us to keep our prices reasonable!

     

    Don't hesitate to contact us: support@youwinlaw.com

     

    YouWinLaw is being improved constantly in response to users' comments. Your feedback will be highly valued.

  • How often is YouWinLaw updated (costs)?

    We offer personal and workgroup editions of YouWinLaw (up to 5 users) solely as internet downloads at affordable prices. We have a one-time license fee; all updates within same version are free. The updates may also include new functions. We normally launch a new major version every two to three years. We do not have any subscription or annual fees.

  • Who is behind YouWinLaw?

    Founded by Jan Laukemann, who currently heads our team, YouWinLaw specializes in law firm management software. While most of us are software engineers and developers, we all have a wealth of experience in law firm administration. We also have a great appreciation for practical, easy-to-use designs. Because we are a specialized company, we can respond quickly and flexibly to customer requests in order to implement new features and functions in YouWinLaw. Law firm management is our passion, and we love working together with you to make your life easier!

  • What are the goals of YouWinLaw?

    We are able to create law firm management software that:

     

    • is easy to use without the need to read the manual first
    • puts all of the important information at your fingertips
    • offers the functionality you expect in a law firm and does so in an all-in-one program
    • has a nice, responsive design
    • provides full control over data and documents
    • integrates with the programs you are already using (such as Word, Excel, Outlook...)
    • is available at affordable, transparent prices
    • can be installed and set up by the non-technical user
  • What are new YouWinLaw features and ideas?

    • Hierarchical view of clients / matters / projects (works like windows explorer with unlimited levels)
    • Separated view of clients and contacts (You can link the same address or contact to different projects)
    • Work Screen giving you important information at your fingertips, allowing you to do anything you wish directly
    • User interface: We liked the new Microsoft menu bars (ribbon) in Word 2007 (and our customers did, too), so that is something we implemented in YouWinLaw. And this user interface has one big advantage: all of the commands or functions are available in the YouWinLaw menu bar under different tabs (grouped by the tasks arising in a law firm), eliminating the need for a lot of buttons etc.
    • Drag & Drop: If you can drag a document (or email) in Windows Explorer or Outlook, then you can also drag it to (and from) YouWinLaw
    • Document creation allowing you to use your own word templates

"YouWinLaw has enabled a small firm of Employment Law specialist to manage a busy portfolio in a user friendly system. The investment in the system has provided a structured, efficient library of client contact and work in progress, which is easy to use and manage."

 

- J.R.

Word Questions:

Network Questions:

Backup Questions:

Technical Questions:

Information not found?

Also take a look at our Knowledge Base for more information.

If you have any questions, don't hesitate to contact us: support@youwinlaw.com

Contact  -  YouTube  - AboutPartner - Privacy  -  FAQ Testimonials

©2017 WinYou-Law Inc.